Terms of Service

These terms apply to your use of imanflo.com and to services provided by ImanFlo ("we," "us"). By using the site or booking a call, you agree to them. A signed proposal or agreement for a specific project takes priority over these terms where they differ.

The website

The site describes our services and lets you contact us and book calls. Content is for general information. Examples, demos, and calculator results are illustrations and estimates, not promises of specific results.

Booking calls

Discovery calls are free and held on Zoom. Please give accurate contact details. If you need to cancel or reschedule, decline the calendar invitation or reply to the confirmation email. We may cancel bookings that look automated or abusive.

Services and quotes

• Each project's scope, price, and timeline are set in a written quote or agreement.
• Monthly services are billed monthly and continue month to month until either side cancels.
• Free trial periods, where offered, are described in your quote. At the end of a trial you choose whether to continue.
• Third-party costs paid directly by you, such as website hosting and domain fees, are between you and that provider.

Your responsibilities

• Give us accurate information and the access we need to build and run your system.
• Make sure your use of the systems we build follows applicable laws, including consent rules for calls and texts to your customers.
• Review and approve systems before they go live.

Text messaging

Text programs we operate follow the consent, opt-out, and help rules described in our Privacy Policy. Reply STOP to opt out and HELP for help. Message and data rates may apply. Message frequency varies.

AI output

AI systems can make mistakes. We design review steps where accuracy matters, such as documents and anything clinical or legal. You remain responsible for decisions made using AI-generated content.

Ownership

You own your data and the content you provide. Websites we build for you are yours once paid for. We keep ownership of our general tools, templates, and know-how, and grant you the right to use them as part of the services.

Limits of liability

To the extent the law allows, our total liability for any claim related to the site or services is limited to the amount you paid us for the service in the three months before the claim. We are not liable for indirect or consequential losses, such as lost profits, or for outages of third-party services we rely on.

Changes and contact

We may update these terms. The date at the top shows when they last changed. These terms are governed by the laws of the State of New York. Questions? Use our contact form.